The water market has opened for business customers in England. This means you can now choose who supplies your water, waste services and surface drainage. Know your options by visiting the Open Water website. There is no rush to switch and your current supply will continue as normal. But we believe competition will drive up services and standards in the water market. The industry consumer body,?Consumer Council for Water (CCWater) provides advice and support to small businesses, including those that have been unable to resolve complaints with their new water retailer.